Terms of Use
1. Overview
FactRelay Media LLC (“FactRelay Media”, “we”, “our”, or “us”) respects the intellectual property rights of others and expects users of our website to do the same. In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), FactRelay Media has adopted the following policy for handling copyright infringement claims and counter-notifications.
This policy explains how to submit a valid DMCA takedown notice, how FactRelay Media will process such notices, and how to submit a counter-notice if you believe material was removed erroneously.
2. Designated Copyright Agent
FactRelay Media’s designated agent to receive notifications of claimed copyright infringement under the DMCA can be contacted as follows:
DMCA Agent (Email — preferred):
dmca@factrelay.com
Mailing address (for signature-required notices):
FactRelay Media LLC
Attn: DMCA Agent
2428 NW 13th Ave
Amarillo, Texas(TX), 79107, USA
United States
Note: To expedite processing, we prefer that copyright notices be submitted by email to dmca@factrelay.com with the subject line: DMCA Takedown Notice – [Infringing URL or Title]. If you submit by postal mail, include a handwritten or electronic signature as described below.
If you are a service provider or third party wishing to register as our DMCA agent for notice purposes, please email dmca@factrelay.com.
(We also register our agent with the U.S. Copyright Office’s DMCA Designated Agent Directory: https://dmca.copyright.gov/osp/.)
3. What to include in a valid DMCA Takedown Notice
Under 17 U.S.C. § 512(c)(3), your notice must be a written communication that includes the following elements. Please supply all required information to avoid delays:
- Identification of the copyrighted work that you claim has been infringed (e.g., title, brief description, registration number if available).
- Identification of the material that is claimed to be infringing (for example, the exact URL on FactRelay Media where the allegedly infringing material appears) and information reasonably sufficient to permit us to locate the material.
- Contact information for the complaining party, including: full legal name, mailing address, telephone number, and an email address.
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.
- A physical or electronic signature of the complaining party or a person authorized to act on their behalf.
- For email submissions, an electronic signature can be a typed full name preceded by “/s/” (e.g., “/s/ Jane Doe”).
- For mailed notices, provide a handwritten signature.
Sample DMCA Takedown Notice (email form):
Subject: DMCA Takedown Notice – [Infringing URL or Title]
To: dmca@factrelay.com
I, the undersigned, am the owner (or an authorized agent of the owner) of certain intellectual property rights, and I believe in good faith that the material described below infringes those rights.
1) Description of copyrighted work(s):
[Describe the copyrighted work, including title, date of creation, and registration number if available.]
2) Location of infringing material on FactRelay Media:
[Provide exact URL(s) – e.g., https://factrelay.com/path/to/article or URL of image]
3) My contact information:
Name: [Full legal name]
Company (if applicable): [Company name]
Address: [Mailing address]
Phone: [Telephone number]
Email: [Email address]
4) Statement of good faith:
I have a good faith belief that the use of the material described above is not authorized by the copyright owner, its agent, or the law.
5) Statement under penalty of perjury:
I declare under penalty of perjury that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the owner.
6) Signature:
/s/ [Full Legal Name]
Sincerely,
[Full Legal Name]
4. How we process DMCA notices
- Acknowledgement: We will acknowledge receipt of a complete notice within 3 business days whenever practical.
- Preliminary review: We will review the notice for completeness and determine whether the claimed material is hosted on our site.
- Action: If the notice is valid and the material appears to be infringing, we will remove or disable access to the specified material and notify the uploader/author that the material has been removed.
- Notification to the alleged infringer: We will provide a copy of the takedown notice to the person who posted the content and inform them of their right to submit a counter-notice.
- Retention of records: We will retain records of notices and responses for our internal logs and potential legal purposes.
5. Counter-Notice (if you believe content was removed in error)
If you believe material you posted was removed as a result of mistake or misidentification, you may submit a counter-notice. A valid counter-notice under 17 U.S.C. § 512(g)(3) must include the following:
- Identification of the material that was removed or disabled and the location at which the material appeared on our site before it was removed (e.g., the original URL).
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, telephone number, and email address, and a statement consenting to the jurisdiction of the federal district court in the district where you reside (or if you are outside the United States, in the District of Columbia), and that you will accept service of process from the person who provided the original DMCA notice or an agent of such person.
- Your physical or electronic signature.
____________________________________________________
Subject: DMCA Counter-Notice – [Removed Content Title or Former URL]
To: dmca@factrelay.com
I, the undersigned, hereby declare under penalty of perjury that:
1) I am the owner (or authorized to act on behalf of the owner) of the material that was removed or disabled.
2) The material was removed or disabled as a result of mistake or misidentification.
3) Identification of the material and its location prior to removal:
[Provide the original URL or a detailed description]
4) My contact information:
Name: [Full legal name]
Address: [Mailing address]
Phone: [Telephone number]
Email: [Email address]
5) Statement consenting to jurisdiction:
I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located (or, if outside the U.S., the District of Columbia), and will accept service of process from the complaining party or their agent.
6) Signature:
/s/ [Full Legal Name]
Sincerely,
[Full Legal Name]
____________________________________________________
What happens after a valid counter-notice:
- Upon receipt of a valid counter-notice, FactRelay Media will forward it to the party who submitted the original DMCA notice. Unless the original claimant files a lawsuit seeking a court order to restrain the infringing activity within
10–14 business days, we may restore the removed material at our discretion.
6. Repeat Infringer Policy
FactRelay Media has adopted and reasonably implemented a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers. We keep records of infringement notices and counter-notices and may terminate accounts or remove access for repeat offenders.
7. Privacy and Disclosure
We will not publish the personal contact details contained in DMCA notices (except as required by law). However, copies of DMCA notices and counter-notices (including the names of the parties) may be retained in our records and disclosed if required by law, by a court order, or to a hosting provider or third party with a legitimate need to process the claim.
8. False Claims; Criminal Penalty Warning
Please be aware that knowingly materially misrepresenting that material is infringing may expose the submitter to liability, including possible perjury charges under federal law and potential liability for damages. If you intentionally submit false information, FactRelay Media may pursue all legal remedies available to it.
9. Alternative Dispute Resolution / Licensing Inquiries
If you are the owner of content and prefer licensing or takedown by mutual agreement rather than a formal DMCA notice, please contact licensing@factrelay.com. For general disputes, parties may consider negotiation or mediation prior to litigation.
10. Miscellaneous
- FactRelay Media reserves the right to modify this DMCA Policy at any time. Changes will be posted on this page and will become effective when posted.
- If you have questions regarding this policy, you may contact our DMCA Agent at dmca@factrelay.com.
11. Quick checklist for complainants (what to include)
- Full legal name and contact details (address, phone, email).
- Clear identification of copyrighted work.
- Exact URL(s) of the allegedly infringing material on FactRelay.
- Statement of good faith belief.
- Statement under penalty of perjury.
- Physical or electronic signature (e.g., “/s/ Jane Smith”).
Suggested email subject:
DMCA Takedown Notice – [Title or URL]
12. Quick checklist for alleged infringers (how to submit counter-notice)
- Identify the removed material and its former URL.
- Provide full contact information and consent to jurisdiction.
- State under penalty of perjury that the removal was a mistake or misidentification.
- Provide electronic or physical signature.
Suggested email subject:
DMCA Counter-Notice – [Removed Content Title or Former URL]
